Q1: How long does it take to ship the goods after payment?
A: The goods will be shipped within 25-35 days after receiving the final payment.Shipping time depends on the destination country and shipping method.
Q2: Do you offer custom designs and sizes?
A: Yes. We provide full customization for cabinets, wardrobes, interior doors, and other home furniture according to your drawings, dimensions, and project requirements.
Q3: Do you have an in-house design team?
A: Yes. We have a professional 28-member design team that supports product development, shop drawings, and project solutions.
Q4: Are your products manufactured in your own factory?
A: Yes. All cabinets, wardrobes, and interior doors are independently designed and manufactured in our factory to ensure stable quality and delivery time.
Q5: What is the environmental standard of your boards?
A: Our panels meet E0 environmental standards, helping create safer and healthier indoor spaces.
Q6: How many production lines do you have?
A: We currently operate 6 production lines to ensure efficient production capacity for both small and large orders.
Q7: Do you provide installation guidance?
A: Yes. Each product includes clear labels and QR-code video instructions. We also provide online technical support when needed.
Q8: What is your after-sales service policy?
A: We provide responsive after-sales support. If any quality issue occurs, our team will assist quickly with solutions, replacements, or technical support.
Q9: Can you handle large project orders?
A: Yes. We have experience supporting residential, apartment, hotel, and commercial projects with customized solutions and bulk production.
Q10: Can you ship to the USA / Canada / Australia?
A: Yes, we export worldwide.